Last Updated: 01.09.2023

At Travelbag, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services. By accessing or using our website, booking services, or participating in our tours and transfers, you consent to the practices described in this policy.

Information We Collect

  1. Personal Information: When you make a reservation or interact with us, we may collect personal information such as your name, contact details, payment information, and any other details necessary for your travel arrangements.

  2. Travel Preferences: We may collect information about your travel preferences and special requirements, including dietary restrictions or mobility needs.

  3. Device and Usage Information: We may automatically collect information about your device, browser, and how you use our website and services. This includes IP addresses, browser type, device type, and other usage information.

  4. Cookies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  1. Reservation and Booking: We use your personal information to process and confirm your travel reservations and bookings, including sending you confirmation emails and travel itineraries.

  2. Customer Support: We may use your information to provide customer support, respond to inquiries, and address any issues you may encounter during your travel experience.

  3. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, and updates about our services. You can opt-out of these communications at any time.

  4. Improving Services: We may analyze data to improve our website, services, and user experience. This may include analyzing aggregated data to identify trends and preferences.

  5. Legal Compliance: We may use your information to comply with legal obligations, protect our rights, and resolve disputes.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities under specific circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hotels, transportation providers, and tour guides.

  2. Legal Requirements: We may disclose your information to comply with legal requirements, respond to lawful requests, and protect our rights and safety.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses secure protocols (HTTPS) to encrypt data transmission, and we employ industry-standard security practices.

Your Privacy Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Object to the processing of your data.
  • Withdraw your consent for marketing communications.
  • Lodge a complaint with a data protection authority.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@Travelbag.ge

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. The most recent version will be posted on our website, and the date of the last update will be indicated at the top of the policy. We encourage you to review this policy periodically for any changes.